What teams use it for.
Use Gmail context to answer questions, keep boards current, and trigger useful AI workflows when the connected surface supports it.
- Find the latest customer thread before a call.Ask for the account context and Brains pulls the email history, attachments, and open questions into one brief.
- Draft follow-ups from meeting notes and account history.Turn a call recap and prior thread into a reply you can review before it leaves your inbox.
- Label or triage incoming messages with a review step.Route urgent requests, renewals, invoices, and support asks into the right board without losing the source thread.